Frequently asked questions

The service is browser based and designed for current mobile, tablet and desktop browsers. If a page does not reflow or work with keyboard or assistive technology, report the route and device to support.

Use one of the identity providers offered on the sign-in page. Invited users should open their invitation link first so the intended workspace can be linked to their account.

A workspace separates an organisation's members, roles and content from other customers. Access is controlled by membership and permissions assigned inside that workspace.

Authoring tools can suggest drafts for questionnaires, surveys, quizzes, courses and modules. Generated output can be wrong, biased or unsuitable. A human author must review facts, answers, language and intended use before publication.

Only enter data you are authorised to use and minimise personal or confidential information. Workspace administrators choose available AI settings; provider processing may be governed by separate terms.

Published plan prices and entitlements appear on the pricing page. Online payment uses Stripe when checkout is configured. Review the price, currency, billing interval and applicable taxes shown before confirming payment.

Creators can publish free courses where marketplace access is enabled. Paid course transactions are not available yet; the application shows a disabled state instead of opening checkout.

Refund and withdrawal rights depend on what was bought, the customer type, when digital performance began and mandatory law. Contact us with the purchase details. Nothing in the terms limits rights that cannot legally be excluded.

Email questions@easyquestionaire.com with enough information to identify the account and request. We may need to verify identity and consider legal retention duties before acting. The approved privacy notice will be published separately after the controller details and retention schedule are confirmed.

Email questions@easyquestionaire.com or use the contact details below. Include the affected page and what happened, but never send a password, access token or payment-card number.